“As the former Emergency Management Coordinator for Johns Hopkins at Howard County and now Duke University Hospital, I have worked closely with Incident Management Solutions on a wide range of initiatives. Their team consistently delivers outstanding support in exercises, response planning, and hazard assessments. Their professionalism, expertise, and dedication to excellence have greatly strengthened our preparedness and resilience. I have been fully satisfied with their services and confidently recommend Incident Management Solutions as a trusted partner for any healthcare organization seeking to enhance its emergency management program”

“I had the privilege of working in close collaboration with Incident Management Solutions [IMS] for over a decade while at the NYC DOHMH, during which time their partnership proved invaluable to the success of our citywide emergency preparedness efforts across New York City’s long-term care community. Together, we developed, designed, and implemented comprehensive emergency preparedness principles, training programs, emergency plans, and facilitated exercises across all long-term care facilities. Programming that started out with the engagement of the nursing home sector, grew to include assisted living, homecare, hospice and palliative care, federally qualified health centers, pediatrics, dialysis, and hospitals.

Because of IMS’ expertise and deep understanding of all healthcare sectors, our collective work ensured that NYC’s long-term care community was ultimately well prepared to respond to the wide range of emergencies [ex. Superstorm Sandy, Hurricane Ida, Ebola, COVID-19, Monkey Pox, Polio, Legionella] that have impacted our City. What truly sets IMS apart is their hands-on engagement, and unwavering dedication to both the macro-level system design and the individualized support of each facility. Their ability to translate complex regulatory and operational requirements into practical, actionable training was instrumental in ensuring that hundreds of staff across the long-term care continuum were prepared to respond effectively during emergencies.

IMS helped build capacity, confidence, and competency among staff, citywide. Without their education, experience, and steadfast commitment, the level of preparedness we achieved across New York City’s long-term care sector simply would not have been possible. IMS has been an exceptional partner in every sense, professional, responsive, and mission driven and I wholeheartedly recommend them to any organization seeking to strengthen its emergency preparedness and response capabilities.“

“If your organization is seeking expert guidance in emergency and crisis management, Incident Management Solutions (IMS) is your answer. IMS offers a full range of emergency management consulting services, including planning, training, leadership development, and support for drills and exercises. Their comprehensive approach covers all phases of emergency management—mitigation, preparedness, response, and recovery; ensuring your organization is equipped to handle any challenge. They specialize in creating and tailoring emergency operations plans that not only incorporate industry best practices but also exceed regulatory and oversight requirements. In addition, IMS develops customized training programs designed for all levels of your organization. Their leadership and consulting team consists of highly experienced retired FDNY command-level personnel, bringing decades of real-world emergency management expertise. Partnering with IMS will be one of the best decisions you make for yourself and your organization. Give them the opportunity to help you prepare for the unexpected.”